We’ve got you covered –
Support
Primary, Secondary, Independent or MAT?
Pick the support option that suits you.
Why choose us?
We’re not your average Support Provider.
We’re not your average Support Provider. We think (and work) differently. You could just get a quote to support the technology you have, but how do you know it’s working effectively?
Don’t you want to change your teaching so you’re not shackled to your IT, but instead it works around you?
Could you transform the way you teach and your students learn, so they are more engaged?
Can you seamlessly support students who don’t have English as their first language?
Could you make your tech so widely accessible that you can teach anywhere – even remotely?
The schools we’ve worked with do this and so much more.
Find a support package that suits what you need or call us to find out more.
IT Support
A range of onsite and remote technical support for schools & MATs, delivered by education focused teams and your customer experience manager.
Our experienced team have worked with schools for years, so we can work at a time that suits you.
Available on weekdays throughout the year, with access to our support portal too!
Helpdesk
Access to our helpdesk team via phone, email and our support portal
Onsite
Regular visits to your school by our technicians on a schedule, to provide pro-active support
Fully Managed
Bespoke support solutions for schools – meeting your unique requirements.
Strategic Support
Understand, plan & deliver.
Working with your school or multi academy leadership team to create a digital strategy and a plan to deliver it.
Digital Strategy
Our team will work with you to create a vision and strategy, aligned to the Microsoft Transformation Framework – which helps schools and trusts understand key areas, whatever their platform of choice.
DfE Standards Benchmark
Our unique benchmark will help you understand the areas where development is required to bring your strategy to life.
Digital Delivery Plan
Support to plan any works required to enable the digital strategy after discovery of the current technology in place
Project Support
Experienced project delivery team to help plan, implement and deliver projects which enable your digital strategy.
Escalation Support
Our support, your tech team: advice, guidance, and remote support just a call away to help your current tech team solve tricky problems.
Direct Helpdesk access
Your named technical and leadership teams can access our helpdesk directly
Remote Support
Remote support to help your team
Ticket System
Access to our portal to log tickets, check progress, and read technical information.
Training & Workshops
Our IT Training is designed for School staff, parents, and governors on wide variety of topics to meet statutory requirements or familiarise them with common software – Microsoft, Google, Adobe, and more.
Whether delviered in person or remotely, to many or few – our training is designed specifically for education, and can help with any platform or system you may encounter.
Training and Student Workshops
Available in 90 minute, half day, and full day workshops – contact us to discuss available topics.
E-Safety for Parents
Online e-safety training on how to provide a safe environment for children, delivered after school.
Cyber Security
NCSC Training for Staff to meet DfE Cyber Security Requirements
MIS Support: For that special MIS in your life.
Support for Arbor MIS platforms from a team that knows your school.
Remote Support
Telephone Support
Call our team between 7:30am and 5pm Monday – Friday