We’ve got you covered –
IT Support
Primary, Secondary, Independent or MAT?
Pick the support option that suits you.
Whether you need a complete tech team or just a little extra support, we’ve got you covered. We offer five different support options, but all of them can be customised to suit you.
Not sure what you need?
Book a call with our helpful team who will explore what you have and what support you need. For any IT system – old and slow to new and shiny – we can help you get the best out of it.
Why choose us?
We’re not your average Support Provider.
We’re not your average Support Provider. We think (and work) differently. You could just get a quote to support the technology you have, but how do you know it’s working effectively?
Don’t you want to change your teaching so you’re not shackled to your IT, but instead it works around you?
Could you transform the way you teach and your students learn, so they are more engaged?
Can you seamlessly support students who don’t have English as their first language?
Could you make your tech so widely accessible that you can teach anywhere – even remotely?
The schools we’ve worked with do this and so much more.
Find a support package that suits what you need or call us to find out more.
Help Desk Only
Ideal for Primary schools or smaller networks
Sometimes all you need is a friendly, helpful person you can call for help, or who can provide remote support.
Our experienced team have worked with schools for years, so we can work at a time that suits you.
Available on weekdays throughout the year, with access to our support portal too!
Our experienced team have worked with schools for years, so we can work at a time that suits you.
Available on weekdays throughout the year, with access to our support portal too!
Helpdesk
Access to our helpdesk team via phone, email and our support portal
Remote Support
Remote support onto your device or into managed systems to provide support
Opening Times
Open 7:30am to 4:30pm (4pm on Friday) all year around
Helpdesk & Onsite:
Perfect for secondary schools
Remote support not enough? Then add onsite support too! The best combination for the best support – when you need it.
Call, email, or access our support portal all year round, and get face to face help from one of our local engineers during term times.
Tech Team
Access to our whole tech team for the expertise you need at any time. From moving a PC, assessing your Cyber Security preparedness, to planning your ICT development strategy, we can help.
Onsite Engineers
Get all our helpdesk options, plus engineers onsite when you need them.
Project Support
Add Project support for those larger developments.
Customer Experience Manager
Speak to your named Customer Experience Manager regularly to make sure everything is working for you.
Managed Service: Big Network or MAT, we’ve got you covered.
Let us take care of everything for you. From IT staff recruitment, to full time technicians and network managers, and strategic development partnership from a named Customer Experience Manager to maximise your IT effectiveness.
Get a custom support solution that fits your system and staffing needs, and avoid HR overhead!
Full yearly support
Full support all year round, giving you out of term works and maintenance too
Permanent Staff
Apprenticeship development, succession planning, and permanent, experienced staff
Strategy Meetings
Scheduled Customer Experience Manager meetings to build your Strategic ICT Development plan
Face to Face
Face to Face interaction with our techs, and Extra-curricular support if needed
Third Line Support: Your IT Teams’ Superpower.
Our support, your tech team: advice, guidance, and remote support just a call away to help your current tech team solve tricky problems.
Planning something big? Tap into our expertise to get advice, or help out if you hit problems. A winning combination of decades of experience from our deeply experienced tech leads, and the tech people you already know.
Direct Helpdesk access
Your named technical and leadership teams can access our helpdesk directly
Remote Support
Remote support to help your team
Ticket System
Access to our portal to log tickets, check progress, and read technical information.
MIS Support: For that special MIS in your life.
Support for Arbor MIS platforms from a team that knows your school.
We’re accredited Arbor partners, so we know how to keep your Arbor platform running smoothly. Plus support for other systems coming soon!
Remote Support
Remote support for your Arbor MIS
Bromcom Support
Bromcom MIS Support coming soon
Ticket System
Access to our helpdesk portal to log and check tickets.
Get a custom quote
If none of these options fit, or you want support with a custom project, then call us for a quote. Our experts in Cyber Security, Project Management, Change Management, and Digital Transformation can create a custom quote just for you.